Vol. 1 No. 1 (2021): Journal of Machine Learning for Healthcare Decision Support
Articles

The Value of Key Performance Indicators (KPIs) in Enhancing Patient Care and Safety Measures: An Analytical Study of Healthcare Systems

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  • Navajeevan Pushadapu
Navajeevan Pushadapu
SME - Clincial Data & Integration, Healthpoint Hospital, Abu Dhabi, UAE
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Published 08-02-2021

Keywords

  • Key Performance Indicators,
  • patient care,
  • safety measures,
  • healthcare systems,
  • clinical outcomes,
  • patient satisfaction
    • ...More
    Less
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

How to Cite

[1]
N. Pushadapu, “The Value of Key Performance Indicators (KPIs) in Enhancing Patient Care and Safety Measures: An Analytical Study of Healthcare Systems”, Journal of Machine Learning for Healthcare Decision Support, vol. 1, no. 1, pp. 1–43, Feb. 2021, Accessed: Jan. 22, 2025. [Online]. Available: https://medlines.uk/index.php/JMLHDS/article/view/21

Abstract

The effective utilization of Key Performance Indicators (KPIs) has emerged as a pivotal strategy in enhancing patient care and safety measures within contemporary healthcare systems. This research paper delves into the significant role that KPIs play in monitoring and improving various facets of patient care, focusing specifically on clinical outcomes, patient satisfaction, and operational efficiency as observed up to March 2021. The study encompasses a comprehensive analysis of the development, implementation, and application of KPIs, elucidating their efficacy in driving improvements across multiple dimensions of healthcare services.

KPIs serve as quantifiable metrics that provide actionable insights into healthcare performance, enabling institutions to benchmark and evaluate their operational effectiveness. By systematically assessing clinical outcomes, such as patient recovery rates and adherence to best practices, KPIs facilitate a data-driven approach to quality improvement. Additionally, KPIs related to patient satisfaction—encompassing aspects such as patient experience scores and response times—offer valuable feedback on service delivery, thereby guiding enhancements in patient-centered care.

Safety measures are of paramount importance in healthcare settings, and KPIs dedicated to monitoring these measures are integral to reducing adverse events. This paper investigates specific KPIs associated with infection control rates, medication errors, and patient fall incidents, analyzing how these indicators contribute to safeguarding patient safety. Through the examination of real-world data sourced from hospitals and healthcare facilities, the study highlights the effectiveness of KPIs in identifying critical areas for improvement and informing strategic decision-making.

The research addresses the inherent challenges of KPI implementation, including issues related to data collection, standardization, and integration into existing healthcare IT systems. These challenges can impact the reliability and usability of KPIs, necessitating a rigorous approach to their development and deployment. The paper offers recommendations for overcoming these barriers, emphasizing the need for standardized methodologies and robust data management practices to maximize the value of KPIs.

By presenting a detailed analysis of KPI application within healthcare systems, this study contributes to a deeper understanding of how performance metrics can be leveraged to enhance patient care and safety. The findings underscore the importance of KPIs in driving continuous quality improvement and providing actionable insights that support effective healthcare management. This paper provides a critical examination of the current state of KPI utilization and offers strategic recommendations for future advancements in the field.

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References

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